Delivery terms within Ukraine:
- Orders are placed after full or partial payment.
- Delivery in Ukraine is carried out by the Nova Poshta service to a branch or address. If you order from 10,000₴, delivery will be free.
- Calculate the average cost of delivery by Nova Poshta.
- The client pays the delivery cost upon receipt according to the carrier's tariffs.
- Orders are dispatched within 3-5 business days from the date of payment, subject to availability.
- After sending the order, you will receive a TTN (consignment note) number, which will help you track the parcel.
International delivery terms and conditions:
- Orders are shipped abroad only after full payment of the cost of goods and delivery. If you order from 20 000₴, delivery will be free.
- The cost and delivery time depend on the recipient's country and the chosen transportation service, and the weight and volume of the goods may also affect this cost.
Please note: the customs authorities of the receiving country may additionally charge taxes and fees in accordance with local laws. We have no influence on these decisions, so we recommend that you familiarize yourself with the customs regulations of your country in advance.
We are not responsible for the parcel that has already left the territory of Ukraine. If you have any questions or problems, please contact the hotline of the transportation company.
Important for US clients:
Starting from August 29, 2025, all shipments to the United States are subject to duty, regardless of the value of the order. For goods of Ukrainian origin, a fixed duty rate of 10% applies.
Payment is made by Visa and MasterCard, Apple Pay, and Google Pay.